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Refund Policy

Last updated: 08/17/2025

At JMH Landscaping, we strive to provide quality landscaping services and customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued.

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Deposits

  • Deposits paid to secure services are generally non-refundable, unless otherwise agreed in writing.

  • If JMH Landscaping is unable to provide the scheduled service due to unforeseen circumstances, we will refund the deposit in full or reschedule the service by mutual agreement.

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Service Cancellations by the Customer

  • Cancellations made at least 7 days before the scheduled service date may qualify for a partial refund, excluding any non-refundable deposit.

  • Cancellations made less than 7 days before the service date are not eligible for refunds, as resources and scheduling have already been allocated.

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Service Cancellations by JMH Landscaping

If we must cancel a scheduled service due to weather, safety, or other valid reasons, customers will be offered either:

  • A full refund, or

  • A rescheduled service date at no additional cost.

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Dissatisfaction with Service

  • If you are dissatisfied with a completed service, please notify us within 3 business days of completion.

  • We will review the concern and, at our discretion, may provide:

    • A service correction at no additional cost, or

    • A partial refund if corrections cannot reasonably be made.

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Non-Refundable Items

  • Materials purchased specifically for a project are non-refundable once ordered.

  • Completed work (such as lawn installation, plantings, or construction) cannot be reversed and is therefore non-refundable.

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Contact Us

For questions regarding this Refund Policy, please contact us:

JMH Landscaping
Email: landscapingjmh@gmail.com
Phone: 240-784-0972

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